Durga Puja Logo

Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal data when you use our Site to make donations.

2. Information We Collect

  • Provided by You: Name, Address, WhatsApp number, Email ID, and Donation Amount.
  • Transaction Details: Collected by Razorpay when you make payments. We do not have access to your card or banking details.
  • Usage Data: Technical details such as IP address, browser type, and access times may be collected to enhance user experience.

3. Purpose of Collection

  • Process and acknowledge donations
  • Send receipts or confirmations via email and WhatsApp
  • Provide bhog collection receipts (as noted during form submission)
  • Send updates, as permitted by you

4. Consent

By voluntarily providing your information, you consent to its use for the purposes described herein.

5. Third-Party Disclosures

Your payment information is processed by Razorpay only. We do not share your personal data with third parties, except as required by law or to fulfill the donation process.

6. Data Security

We follow standard security procedures to safeguard your data. However, complete security cannot be guaranteed due to inherent internet risks.

7. Retention of Data

Your contact and transaction details will be retained only as long as needed—for receipts, bhog collection, or statutory compliance.

8. Cookies and Tracking

We may use cookies to maintain sessions and enhance user experience. These are not used to personally track you.

9. Changes to Policy

Changes to this Privacy Policy will be posted on this page. Continued use signifies acceptance.

10. Legal Compliance & Grievance Redressal

This Policy is compliant with India’s IT Rules, 2011 requiring clear privacy practices. For grievances or data concerns, contact us at:

  • Designated Grievance Officer Name
  • Contact Email/Phone